At PeachMind, we take pride in the exceptional quality and craftsmanship of our accessible luxury fine jewelry. Our dedication to your satisfaction is reflected in our 3-Year Warranty, which covers all jewelry purchased from our Online shop. This warranty is a testament to our commitment to excellence and to providing our customers with peace of mind.

Warranty Coverage

Duration: This warranty is valid for 3 years from the date of purchase and covers all PeachMind jewelry.
Scope: The warranty covers manufacturing defects in materials and workmanship under normal use. This includes issues with the jewelry's construction, clasp integrity, and the setting of gemstones.
Services: If a defect covered by this warranty is confirmed, PeachMind will repair the item at no charge, using new or refurbished replacement parts. If repair is not possible, we will replace the item with a new piece or a new item of equal or greater value.

Warranty Limitations

Exclusions: This warranty does not cover damages resulting from accident, misuse, abuse, anticipated wear, lost stones, or theft. Damage resulting from unauthorized repairs or alterations, and normal wear and tear are also excluded.

Care Requirements

Proper care and maintenance of your jewelry are required to uphold this warranty. Damage due to improper care or cleaning will not be covered.

Claim Process

Proof of Purchase: To file a warranty claim, the original purchase receipt or proof of purchase from PeachMind is required.
Inspection: The item will be inspected by our team to determine if the issue falls under warranty coverage.
Contact: For warranty service, please contact our customer care team at customercare@peachmind.co with details of the issue and proof of purchase.

PeachMind reserves the right to modify this warranty at any time, without notice. However, any changes will not affect orders already placed.

We are grateful for the opportunity to serve you and are here to ensure that every piece of jewelry you purchase from us continues to bring you joy for years to come. Thank you for choosing PeachMind, where we believe in the beauty of accessible luxury.