At PEACHMIND, we take pride in the exceptional quality and craftsmanship of our products. Our dedication to your satisfaction is reflected in our 3-Year Warranty on all jewelry and our 5-Year Warranty on all genuine leather goods purchased from our online shop. These warranties are a testament to our commitment to excellence and to providing our customers with peace of mind.

Genuine Leather Goods: 5-Year Warranty

PEACHMIND warrants all of its genuine leather goods against defects in materials and workmanship for five (5) years from the date of purchase.

What Is Covered

• Seam or stitching failure under normal use
• Handle or strap breakage or detachment, where applicable
• Functional failure of hardware (zippers, clasps, rivets)
• Leather cracking or delamination not caused by misuse

What Is Not Covered

• Normal wear, scratches, and natural fading
• Accidental damage, overloading, or unauthorized alteration or repair
• Damage from water, oil, mold, or prolonged sun exposure
• Damage from improper cleaning or unsuitable care products

This warranty applies to the original purchaser only with proof of purchase and is non-transferable. PEACHMIND will, at its discretion, repair the product, replace the affected parts, or replace the product.

Jewelry: 3-Year Warranty

Warranty Coverage

Duration: This warranty is valid for 3 years from the date of purchase and covers all PEACHMIND jewelry.

Scope: The warranty covers manufacturing defects in materials and workmanship under normal use. This includes issues with the jewelry's construction, clasp integrity, and the setting of stones.

Services: If a defect covered by this warranty is confirmed, PEACHMIND will repair the item at no charge, using new replacement parts. If repair is not possible, we will replace the item with a new piece or a new item of equal or greater value.

Warranty Limitations

Exclusions: This warranty does not cover damage resulting from accident, misuse, abuse, normal wear and tear, lost stones, or theft. Damage resulting from unauthorized repairs or alterations is also excluded.

Care Requirements: Proper care and maintenance of your jewelry are required to uphold this warranty. Damage due to improper care or cleaning will not be covered.

Claim Process

Proof of Purchase: To file a warranty claim, the original purchase receipt or proof of purchase from PEACHMIND is required.

Inspection: The item will be inspected by our team to determine if the issue falls under warranty coverage.

Contact: For warranty service, please contact our customer care team at customercare@peachmind.co with details of the issue and proof of purchase.

PEACHMIND reserves the right to modify this warranty at any time, without notice. However, any changes will not affect orders already placed.

We are grateful for the opportunity to serve you and are here to ensure that every piece you purchase from us continues to bring you joy for years to come. Thank you for choosing PEACHMIND, where we believe in the beauty of accessible luxury.